![]() ![]() The higher fees contribute to the cost of: In the UK, Premium and Fast Track passport applications cost more than the standard postal or online service. Reduce the administrative cost of issuing refunds ![]() Prevent customers from receiving a free nationality, identity and entitlement determination from HM Passport Office We can return fees in other circumstances, set out in this guidance, but we are not legally required to.ĭiscourage customers from making multiple applications (including potentially fraudulent ones) HM Passport Office may still refund passport fees and any other fees in certain circumstances, on request and at our discretion. For example, by charging a customer born before 2 September 1929 for a standard passport when they are entitled to it free of charge. The only circumstance HM Passport Office is legally required to make a refund is when we take a payment we should not have. HM Passport Office does not refund fees for failed or withdrawn applications. Examiners must watch out for such attempts and, if they discover one, charge an overseas fee and examine it as an overseas application.Ĭustomers resident in the UK who apply in the UK but need their passport posted overseas must pay the overseas passport application and delivery fees. Overseas residents cannot avoid the higher fee for overseas applications by applying in the UK by post or online. HM Passport Office does not use fees for UK applications to subsidise the cost of overseas applications. ![]() On average, these cases take longer to process. This is because it can be more difficult to establish whether an overseas applicant is entitled to a UK passport. ![]() It is more expensive to apply for a British passport overseas than in the UK. Unless it is a free of charge (‘gratis’) application, customers must pay the passport fee before we consider their application. The amount His Majesty’s Passport Office (HM Passport Office) charges for passport and associated fees is set in law (in the Immigration Act 2016 see Current passport fees).īecause passport fees are set in law, HM Passport Office cannot adjust a fee for a particular customer – customers must always pay the full fee that applies. Processing British passport holders through immigration control as they travel in and out of the country Providing consular support to British nationals abroad Since, fees have covered the cost of administering a passport application – whether it is successful or not – rather than issuing the passport book. Passport fees cover the cost of applying for a passport in the United Kingdom and overseas. This section tells His Majesty’s Passport Office staff about our fee structure and why some services cost more. Tell examiners how to deal with a cheque received in an Application Processing Centre, as a payment of fees on a UK application Remove the DAP: reallocation fees section because this functionality is not yet available Publicationīelow is information on when this version of the guidance was published:Ĭhanges from last version of this guidanceĬonfirm how to deal with an application where there is an incomplete payment for a DAP applicationĬonfirm how Customer Service Management team deal with customer contact on DAP fee queries If you notice any formatting errors in this guidance (broken links, spelling mistakes and so on) or have any comments about the layout or navigability of the guidance then you can email Guidance & Quality, Operating Standards. If you have any questions about the guidance and your line manager or senior caseworker cannot help you or you think that the guidance has factual errors then email Guidance & Quality, Operating Standards. Process a free of charge (‘gratis’) passport applicationĭeal with non-payment and underpayment of fees This guidance tells His Majesty’s Passport Office operational staff about:įees for passport applications in the UK and overseasĭelivery charges for passports and supporting documents His Majesty’s Passport Office policy on passport application and delivery fees and how to process fees when examining passport applications. ![]()
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